This document is a legal document containing our company details and privacy policy.

This Website is owned by:

  • Archangel Distilleries Ltd
  • Dunton Hall Farm
  • Fakenham
  • Norfolk
  • NR21 7PG

Our Registered Office is:

  • Camburgh House
  • 27 New Dover Road
  • Canterbury
  • Kent
  • CT1 3DN

We are a limited company registered in England and Wales. Our company number is 10037294. Our VAT registration number is GB 235 9893 59.

Contact us

If you have an order query, please email us at distiller@archangel-distilleries.co.uk or call 01328 744 436 or write to us at:

  • Archangel Distilleries Ltd
  • Dunton Hall Farm
  • Fakenham
  • Norfolk
  • NR21 7PG

Our Privacy Policy

Our policy applies to all our online activity where this policy document is found. It describes how we process and hold your personal information. It also applies to version of our website accessed via mobile phones and tablet computers.

We will update this privacy policy occasionally. The policy only applies to private individuals and not to corporate clients, trade customers or entities acting other than as private individuals.

The law requires us to treat your information in certain ways and we will do that in respect of all data we receive from visitors to this site.

Acquiring Your Data

  1.  Your data is passed to us; when you contact us directly, normally via our website or our sales team, whether to purchase one of our products or services or to make another enquiry;
  2. when you make a purchase, we may collect payment information. For example, your billing address and credit card number if you make a payment; We do not collect your payment details directly on our website, but use a third-party payment processing system, SagePay Direct Gateway. Card data is collected via their servers for processing.
  3.  to allow us correctly to identify you;
  4. from data we collect at shows, fairs and sales events;
  5. from our Distillery Tours;
  6. occasionally from other third parties who may lawfully pass to us information about
    you, and
  7. when you use our website, we may we use Google Analytics to collect anonymous information about you to ensure that we are able to provide a website which works well for all of our users. This information cannot be used to identify you. Information includes the browser, and device you are using, as well as the referring URL and where you are located geographically. Read more about google analytics privacy policies.

How We Collect Your Data

    1. You provide data directly to us when, for example, you register on our website or sign up for e-mails;
    2. We collect data if you apply to us for employment or enter a competition;
    3. We collect anonymous when you visit our website either using a desktop browser or mobile phone via tracking tools such as cookies;
    4. We collect anonymous data from you from one visit to another, so we understand how you use our website over time;
    5. Website data may be collected on behalf by 3rd parties such as Google with their google analytics tools;
    6. We collect data from 3rd parties including social media such as Twitter and Instagram;
    7. We aggregate and combine data from more than one source.

How We Use Your Data

    1. To respond to any customer feed-back you give us or to help with other communications between us such as job applications;

    2. To let you know if we have amended your account in some way or modified your purchases with us;

    3. To keep you informed about the progress of your orders;

    4. To help us to tailor our services to your needs;

    5. To help us to identify you correctly when you contact us;

    6. For general administration;

    7. To help us develop and improve our products;

    8. If you have consented, to let you know about new products and services we may offer or variations to existing products and services;

    9. As part of customer profiling and analysis to help us develop our sales and marketing efforts productively;

Who We Share Your Data With

We may share your information for any of these purposes with companies who help us services your interactions with us, such as credit card companies and data management organisations.

We may also share your data with;

  1. Third parties or statutory bodies involved in legal proceedings or investigations;

  2. If you have consented, companies who we engage from time to time who provide services for us such as website or statistical analytics or advertising services, including companies who help us serve our advertising to you;

  3. If you have consented, companies who send newsletters and marketing campaigns for us. An example of this might be Mailchimp;

  4. A potential buyer of our company who wishes to buy our customer list and data as part of a company sale;

  5. If you have consented, companies who are promoting our products and services as part of joint marketing exercise with their own products and services;

  6. Any third party for other reasons that we may describe to you in updates to your privacy policy. In these cases of third parties who are based outside the European Economic Area will obtain undertakings from them that they will treat your data with the same degree of protection as UK law requires.

Keeping You Informed About Our Products and Services

Provided you have consented, we may use your information to contact you with news on our products and services (provided by us, our other group companies or our carefully selected business partners) which may be of interest to you and occasionally for market research purposes. We may contact you by post, SMS, phone, email and other electronicmeans , if you give us your prior agreement to do so.

You can opt out of receiving marketing communications from us at any time by calling us on (+44) 01328 744 436, or writing to us at Archangel Distilleries Ltd, Dunton Hall Farm, Fakenham, Norfolk, NR21 7PG.

You can also contact us at the above address or telephone number if you have previously asked not to receive marketing communications but would now like to hear from us with news on Archangel Distilleries products and services.

We will only send you marketing communications by post, SMS, phone, email or other electronic means if you give us your agreement to do so. For example, we may inform you when inviting you to provide your email address that by providing your email address you will be indicating your agreement to receive marketing emails. If you give us your agreement and subsequently wish to opt-out, or change your preferences you can do so at any time. These links are also provided on each mailshot we send.  Alternatively you can contact us at any time at the address or telephone number above.

Our Website is intended for Adults of Legal Drinking Age

Our website is meant for adults. We do not knowingly collect personally identifiable information from children. If you are a parent or legal guardian and think your child has given us information, you can contact us by calling us on (+44) 01328 744 436, or writing to us at Archangel Distilleries Ltd, Dunton Hall Farm, Fakenham, Norfolk, NR21 7PG.

Data Security and Use of Our Website

We do our very best to keep our website secure. However, you recognise when providing your information to us through our website or when you send us or ask us to send you any of your confidential information by email, that the internet and email communications over the internet may not be secure, for example if you are communicating with us over public, non-secured, Wi-Fi Access Points. We cannot be responsible for any loss or unauthorised interception of information transmitted via the internet which is beyond our control.

Our website may contain links to other websites external to Archangel Distilleries Ltd. Our privacy policy only applies to our website and to our mobile sites and apps where it is located. We are not responsible for the content, privacy or security of other websites.

Providing us with Information

If you give us information on behalf of someone else, you confirm to us that you have their permission to do so and that they are aware of the contents of this privacy policy and do not have any objection to our processing their information in accordance with this policy.

You are responsible for informing us of any change in your details, such as a change of address. You have a right to ask us to correct any inaccuracies in the information we hold about you.

You have a right to ask what information we hold about you.

You may contact us at the address below for these purposes.

Telephone calls to us may be recorded and/or monitored for training purposes.